Remote ServiceNow Software Asset Management (SAM) Implementer/Developer

Position Description:

•                    Serve as the Principal ServiceNow application developer responsible for implementing Software Asset Management solution design using best industry and ServiceNow practices

•                    Facilitate requirements gathering and document requirements

•                    Design and develop solutions within the ServiceNow environment to include new or modifications to applications, forms, flow, workflow, UI policies, UI actions, Business Rules, ACLs, UI Builder, and any other configurations required to support client processes

•                    Translate requirements/stories and mock-ups into fully functional features by working closely with the team lead.

•                    Develop JavaScript server/client code as required.

•                    Create and use update sets and XMLs to move customer configuration and data between environments.

•                    Provide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes, and performing root cause analysis.

•                    Participate in product discovery sessions and process definitions with team lead and other developers.

•                    Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows

•                    Develop ServiceNow solutions and push developments from DEV to TEST to PROD using Agile methodologies.

•                    Work with advanced technical principles, theories, and concepts.

•                    Challenge with working on complex technical problems and providing innovative solutions.

•                    Work with highly experienced and technical resources.