Senior ServiceNow Implementation Specialist

Deliver the full implementation life cycle to support the deployment of ServiceNow modules into complex client environments

Work with Agile teams and methodologies in a virtual environment

Develop a good understanding of the customer’s ServiceNow business needs

Coordinate with client stakeholders to understand the mission needs of the client and implement those requirements in ServiceNow

Provide technical expertise on all technical questions related to assigned implementation on the ServiceNow platform

Deliver in-progress and final capability demonstrations of ServiceNow implementation to client stakeholders

Implement ServiceNow modules for multiple customers

Implement configurations and customizations for multiple customers

Create and manage business rules, UI actions, workflows, reports, dashboards, and user portals